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Village Spillage

Village Spillage is a blog about Whitefish Bay and the surrounding areas. It focuses on Village Government, elections, Silver Spring, and many other topics that aren't covered in the media.

Silver Spring Panel Discussion - IT'S GO TIME!

By Kevin Buckley
Thursday, Nov 15 2007, 10:52 PM
I went to the Silver Spring Discussion Panel tonight. First off, I want to remind you that I am not a journalist. While very newsworthy, it is a gamble whether our community newspaper will cover a meeting like this, since their coverage has disturbingly declined to a paltry dribble.

I admit I do not know the names and characters of the folks in attendance, so this report will be vague. Consider this blog entry a mind dump. You may find it interesting, you might not.

Panelists:
Retail- Dan Cohen - Principal, MidAmerica Real Estate
Residential- Dick Lincoln - Senior Vice President, Mandel Group
Municipal- Mike Harrigan - Executive Vice President, Ehlers & Assoc.
Business- Tom Stuhlmacher - Owner, Winkie's
Restaurant- Joe Bartolotta - Owner, The Bartolotta Restaurant Group
Moderator: Dr. Mark Eppli - Bell Chair in Real Estate, Marquette University

There was a very good turnout, I'd estimate well over 100 residents.

The discussion started with a brief history of WFB's Community Development Authority (CDA). Since 2003, the CDA created a Master Plan for Silver Spring, which included recommendations of condemning the gas station on Lake & Silver Spring and later recommending the Condo/Bank development that sits there today. They've also assisted in creating a $100,000 grant program for SS businesses to improve their façades, of which $60,000 has been disbursed. Additionally, they declined to recommend “The Bay” development in 2006, but has been involved in the streetscaping process that should begin in late 2008 and finish in 2009.

One rhetorical question that was answered about the CDA was “Why haven't we gotten business X on Silver Spring?” The answer is that the CDA is not designed to solicit proposals from developers, only judge them once they've arrived.

The discussion began and the first theme that was mentioned extensively by a number of panelists was the need for Silver Spring to have restaurants. Since restaurants bring communities together, having them would draw people into the business district. One of the “Ten Principles for Rebuilding Neighborhood Retail” is to “Extend Day into Night” .. which having restaurants could do.

Joe Bartolotta spoke at great length, and was, in my view, the most interesting voice on the panel. He described his extensive experience in the restaurant business, but most specifically, his failure with the eatery he opened on Downer a couple years back. While he had great hope for the Downer restaurant, i.e., it was a good location, a good menu, high density of people, it failed for the usual reasons. Lack of customers, specifically during the weekdays, low margins, and a tough climate in Milwaukee for the restaurant business.

Joe explained that the restaurant business in Milwaukee has gone through an expansion over the past 5 years, which generally means the pie is sliced smaller for each place. The (guess of) $30 million a year that the new Bayshore restaurants bring in, means that those $30m dollars that used to be spread throughout Milwaukee's restaurants are now spent in one place: Bayshore.

Joe, and also Winkie's owner, Tom Stuhlmacher, agreed though, that Silver Spring is a great location. Another panelist agreed that the perception of Silver Spring is very high. – (This sounds right. It's the residents of Whitefish Bay, who see the empty storefronts and business closures, who have a negative impression. In Milwaukee, Whitefish Bay is looked upon very highly, with a dense, wealthy population. Traditionally, this is a business owner's dream.)

A question was asked about whether Bayshore was a help or a hindrance to Silver Spring. The given answer was that Silver Spring is a very different property, and Bayshore shouldn't hinder it's development. (I also agree. SS can't compete with national chains that exist in Bayshore, nor should they try.)

Much conversation was spent discussing Business Improvement Districts, and BID Boards. BIDs are formed, funded, and governed by businesses to improve their zone. Stuhlmacher explained that 5 years ago, Silver Spring businesses tried and failed to create a BID by a small margin.

Bartolotta reported that he was on the BID Board for Wauwatosa, which had difficulties because the business owner members each had their own priorities and egos, which hampered progress. He suggested the only way a BID Board would be successful was to create a paid position where an executive was empowered to bring the vision of the BID to fruition. It was mentioned that other BID boards around the area share resources, i.e., one Executive is paid by multiple communities to manage their BIDs.

At one point, the moderator, Dr. Eppli, surveyed the crowd about the “tools” which are used to improve business districts. The tools ranged from zoning regulations, the creation of TIF districts, to the use of eminent domain. Thoroughly, and I mean thoroughly unsurprisingly,  the crowd enthusiastically voted “yea” for the use of each tool on Silver Spring. (Clearly, those in attendance wanted to use every tool available to end Silver Spring's slide.)

While a good hour was spent answering written questions from the crowd, the fun only began at the very end, when a lightening round of spoken questions from audience members began. While most of the questions were less inquisitive and more statement oriented, there was a palpable feeling of extreme frustration and anger at Whitefish Bay's leadership.

The general theme expressed was that Whitefish Bay, and specifically the Board of Trustees, had completely failed to create a vision and execute it with purpose. The audience applauded commenters who expressed their anger at the slow pace of change in Whitefish Bay, where everything is “talked to death,” said one angry village elder, who had the support of most of the crowd.

That's my report. I'm sure I missed many items. I'm sure the NorthShoreNow will report in much greater depth. Sure.

My commentary:

It's all about economics.

Look, landlords are interested in one thing. Maximizing their income and asset value. This is done by buying property they hope will appreciate .. and by charging the maximum rent the market will bear. Business owners (tenants) want that too, yet most have a passion for their business, and usually have some interest in the community on top of their profit motives.

The barriers are clear. Since restaurants are obviously the path to saving Silver Spring, they must be put in a position to succeed, and apparently, the land owners along Silver Spring charge too much rent for this to happen. Clearly, this requires some form of economic partnership between restaurant owners, landlords, the business district, and the Village to ensure that revenue > expenses.

Silver Spring needs what Bartolotta suggested, i.e., a BID Board that has a professional executive empowered to bring the vision to fruition. The current collection of “champions” have had years, perhaps decades, to get it done and have not.

In the final moments, Village Trustee Jim Roemer, who had facilitated some of the meeting, closed with the idea that “This meeting is the beginning of a solution.” While true, I think that went over very poorly with the crowd. Don't get me wrong, I think Jim is a proponent of change, and helped create and facilitate tonight's meeting; he may be as frustrated as the rest of us. -- It is indeed a step in the right direction. -- The message, that this was step number one, made the crowd ponder the days, months and years that have been wasted, bringing us closer what one resident predicted: a Silver Spring Ghost Town.

What I would hope those in power would take away from this meeting is that the time for capitulation is over. Silver Spring is close to a tipping point with business closures snowballing. Whitefish Bay needs a plan, and needs it immediately.

No more first steps, no more quarterly status reports.

It's go time.

It's also time for the residents of Whitefish Bay to help out. Talk to your neighbors, your business owners, and your trustees. If you've found this blog informative, forward it to your neighbors and make some noise. Time is of the essence.

And please, for the love of Pete .. write a comment below. Otherwise, I'm the lone quack who says the sky is falling. Is it? Is it not? Was my meeting report accurate? Write your comments here.

 

wfbdogloverI was looking at the Mayfair store directory listing and saw Bungalow by the Bay which was listed with no phone number. One can only guess that they are moving in there. This was the store that WAS in Mequon, that moved to Cedarburg - because no one returned their call (s) from the Fox Bay building. They were interested in the Amex spot -- which over 1 year later is still vacant.

Yes people, the property owners ARE responsible for the demise on Silver Spring
Posted at: 2007-11-21 18:39:28

wfbdogloverYes Rick, if the taxpayers are paying for it - a Business Development Manger that maybe works for the village would be nice, but I am not sure if that is possible. If we have a BID, then there is a board to manage the position, as well as a hired person - that a board hires. Mr. Bartolotta mentioned his experience with this and a hired person did the day to day activities for the board/local business owners.

I think residents need a bit more clarifications on these positions and options. Either way, we need to do something to move forward. This meeting was a step in the right direction - a bit of education; hopefully, people heard the information and if they don't understand it - they will seek out the right information. I will look forward to the January meeting.

I also think that residents need to pay more attention to the voting record of the village trustees and look at these people individually - especially when it comes time to re-elect trustee's. If you have 3 people voting yes - to change and 3 people voting no and holding us back - we aren't going to accomplish anything. A tie ends up as a NO. You can't blame the village trustess as a whole. It was a shame when Tony B. left the board. That left us with a 3-3 vote = NO consistantly. We haven't had a full board until this past April when Jim Roemer got elected. Now, I believe there are 7 trustees.

Seriously, the board can not be held accountable - when the same 3 people keep voting against any change. As a new comer, we should appreciate Trustee Roemer for organizing this meeting for the public.

President Pritchard offers "Coffee's with the President" every 3rd Saturday from 9 a.m. - 11 a.m. in the Village basement. Take the time to attend and ask some questions or offer suggestions!
Posted at: 2007-11-19 09:31:17


Gail HomuthAt the end of the evening, the question was posed if anyone knew why businesses were not making it on Silver Spring, and as a business owner for many years, I spoke up. A huge issue is lack of adequate parking and years of city government refusing to address it.

My business, Peabody's Interiors, went so far as to purchase the house directly behind our building on Kent just for the four parking spaces were for our employees. We have not found village government in the past to be pro business. In addition, the businesses that will succeed in Whitefish Bay have to be unique, high end, or in some manner extraordinary. There is plenty of competition in Bayshore for the merchandise sold by the mid price range chains. We have been told for many years that the high end retailers in Northbrook Court, Illinois receive a great deal of their business from our zip code.

I've been frustrated by Whitefish Bay government in the past, but am thrilled to see that there appears to be real interest in dealing with the problem. Don't wait too long. It's way overdue.
Posted at: 2007-11-17 19:41:11


KevinJust a quick comment - This "comment" system is unfortunately error prone, and some comments won't post the first time. I appologize for that, but at the moment this is the best solution.


The NOW websites are being upgraded, but it looks like we'll be the last area for the new rollout. It was supposed to be last month, so it should be any day now.
Posted at: 2007-11-17 07:48:38


Nancy MorrisI was not able to attend the entire meeting, but do have some comments. Attendees were provided with a handout called “Ten Principles for Rebuilding Neighborhood Retail” that you can also view online: http://www.uli.org/AM/Template.cfm?Section=Home&CONTENTID=56787&TEMPLATE=/CM/ContentDisplay.cfm

One excellent question during the meeting was what we, as village residents, can do to support Silver Spring, and of course the obvious answer was that we must try, when possible, to shop locally. While there is some debate about how Bayshore is affecting business on Silver Spring, I would suggest that no business can afford to sit and resist change, any more than any professional in any field can resist renewal, whether it be learning about new software programs, medicines, or technology. Businesses must re-invent themselves and be pro-active and observant regarding change, or they will not be able to compete. One of the newer businesses I frequent called “Crème” on Silver Spring has boldly stocked its inventory to the bursting point in preparation for Christmas and Hanukkah, promoting its elegant gift baskets for the holiday season. I am constantly impressed by the Great Frame-up, a store that celebrates every Whitefish Bay event, including the Holiday Walk and the Sounds of Summer, with a huge open house and gallery show, providing food and drink and a festive atmosphere every time. The store brings in the crowds and does quite well during these events. Compare that to some stores who do not bother to stay open for these special events, and whose hours are limited. Hmmm. I don’t know how Milwaukee's Finest Guitars is doing, but they do have a superb online presence, an absolute necessity today. And Winkie’s, what can I say? They have taken on the burden of replacing the hardware store, kitchen store, do-it-yourself-store, craft-store that we don’t have on Silver Spring, and the buying they do in their home decorations department is always responsive to current trends. And don’t even get me started about Sendik’s and their admirable ability to evolve and provide quality. There are other stores I haven't mentioned here that deserve our attention and shopping dollars, and I hope readers will make an effort to shop Silver Spring not just during this holiday season, but year round.

Here I am going to reveal one of my strong biases. I like change. I believe it is necessary. I appreciate tradition and history to a point, but feel smothered by people, places, and organizations that insist on standing still and not evolving. It is at this point that I’m going to go out on a limb to suggest that, despite worries from some residents, I personally believe a Bartolotta’s on Silver Spring would be extremely well received, is exactly what is needed there, and would not take away from our own Whitefish Bay Pandl’s business. Pandl’s is a tradition, especially for our family on Christmas Eve. My husband goes to a business meeting with two other Whitefish Bay residents at Pandl’s on an almost weekly basis. Pandl’s addition of the outdoor patio was a stroke of brilliance. Nevertheless, I have a problem with the cigarette smoke, and look forward to the day when I can go to any restaurant I choose without having to breathe cigarette smoke. I look forward to Pandl's solving this problem by going smoke-free. (If they can ban cigarettes in restaurants in Paris, they can do it here, believe me).

At any rate, I ask you to think about where your dining dollars go. If you are already going to Lake Park Bistro, wouldn’t you like to have a fine dining, locally owned alternative right on Silver Spring where you could celebrate a birthday or anniversary? If you are spending money to dine downtown, in the Third Ward, or at Lake Park Bistro right now, or even in other North Shore suburbs, wouldn’t it be wonderful to be able to spend some of that money on Silver Spring? I rest my case. I could not tell whether Mr. Bartolotta is convinced however. We loved his restaurant on Downer and ate there frequently, but alas, there was no lunch served at that location. His restaurant in Wauwatosa is standing room only at lunch time, so I am not sure why he made the dinner-only decision on Downer.

I had to miss the end of the meeting, but in defense of Jim Roemer, a personal friend, I believe there are few people in the Bay who have spent more volunteer hours using their time and business knowledge to improve the lives of people in Whitefish Bay. I agree with him that I was heartened by the number of people who took time out on a Thursday evening to attend the meeting. It bodes well for Silver Spring when that many people are interested in its future. If we want change, we must do as Kevin Buckley suggests and tell our trustees, the business owners, and our neighbors. We're ready now.
Posted at: 2007-11-17 07:28:45

Mary BuscherLast night I saw the first actual "signs" that expressed my own conviction-"Shop Local-Shop Whitefish Bay". We can and should expect our village officials to work on the surgical pieces of village development, the focus on dollars and infrastructure. As residents we can focus on dollars and "sense" by keeping company with our Silver Spring merchants and making sure that we tell the story to our neighbors and friends. Too much reliance has been placed on our old reliables like Winkies and Sendiks. It takes a village to "make" a village. This holiday season and beyond, let's keep Silver Spring viable and growing by channeling some green and silver in all of our stores and markets, not just on our trees.
Posted at: 2007-11-17 05:41:58

Rick StalleThe Village of Whitefish Bay should hire a Business Development Manager to champion the process and not put this burden on the shoulders of the business owners and Landlords of Silver Spring - or our trustees who generally have no experience in these matters.

The taxpayers should pay for a professional Business Development Manager - one person - not a board to manage this process.

1) Please take the bureaucracy out of the process and hire a professional skilled in the art of BUSINESS DEVELOPMENT. 2) Please allow the CDA to aggressively use their power of condemnation and eminant domain to acquire at least four key parcels on Silver Spring that can and will be the catalyst for change.

We have a business district with 90% of all storefronts having the appearance analogous to homes with "avocado appliances." Silver Springs can not longer follow the the DIY approach to renovation and change.

Hire a professional. Thank you for last night's forum.
Posted at: 2007-11-16 15:01:11

wfbdogloverThis was very accurate. Thanks for taking the time to write it. Although I think someone in a BID position needs to be hired, that will ultimately rest on the residents shoulders to pay. I think that more accountablity needs to be on the business owners and more importantly the business property owners. As stated at the meeting, it is not the villages responsibility to lease out business owners empty buildings.
Posted at: 2007-11-16 11:02:22

ThomKevin:

THANKS for reporting on this. I was unable to attend last night but am very interested in any progress (or lack thereof).

I continue to be amazed at the lack of progress on SS. The infrastructure is deteriorating. We need to get on with the task.

Keep up the good work on this blog.
Posted at: 2007-11-16 05:53:28

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About Kevin Buckley

Kevin Buckley of Whitefish Bay is a native Minnesotan who moved to Wisconsin 20 years ago to attend Marquette University. He is a recovering accountant, now working in the technology field as a webmaster for a company in New Berlin.

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